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SPOTLIGHT  COVER STORY















                                                Visit us atisit us at
                                                V



                                             Ou
                                             Outdoor Stall: I30tdoor Stall: I30
                                          The preferred partner of

                                             Cat products in India.



                  Established in 1967,   Gmmco offers a one stop-shop for all your   to exceed customer expectations. With
             Gmmco is part of the 2.9    infrastructure needs and is committed to   the ever-changing customer requirements
                billion dollar diversified   providing the best experience in new product   and expectations, we redefine ourselves
              CK Birla Group. Gmmco      sale,  used  and  rental  options,  buyback,   by embracing the new. We are continually
                                                                              leveraging digital technology to provide
                                         trade-in and product support. Gmmco serves
             is a Priority Cat Dealer for   20,000+ happy customers and services an   seamless experience to our customers in
             South, Central & Western    installed base of 19000+ active machines and   conducting business with us. The trust imposed
                  India selling mining,   14,000+  active engines             on us by our customers strengthens our resolve
             construction and energy     V Chandrashekar, Managing Director  & CEO,   to continuously maximize value for them.”
             equipment to customers      Gmmco Ltd. says “Gmmco is part of CK Birla   Role of product support in business:
                     across 10 states.                                        Aftermarket performance of a brand is a
                                                                              critical decision point for a customer in
                                                                              choosing an equipment brand. Machine
                                                                              uptime and availability is directly proportional
                                                                              to the success of business of the customer.
                                                                              In the 55+ years of heavy earth moving
                                                                              equipment business, GMMCO has aced itself
                                                                              in providing best in class aftermarket product
                                                                              support. The company has strategically
                                                                              positioned its customer support engineers
                                                                              across the territory to ensure a minimal service
                                                                              response time.
                                                                              GMMCO’s wide network of parts delivery touch
                                                                              points and optimised supply chain operations
                                         Group, a diversified conglomerate. We upkeep   assure parts availability within the need by
                                         the legacy of our Group’s efforts in building   date. Through its assured parts availability and
                                         the India of tomorrow, by offering world class   rigorously trained service engineers, GMMCO
                                         and innovative solutions for infrastructure and   promises a quicker Mean Time To Repair to its
                                         mining.  Throughout our journey of 55+ years   customers.
                                         and 35+ years of association with Caterpillar,   The company runs various customer support
                                         we have been a trusted partner for our   contracts that are customized based on the
                                         customers by demonstrating superior customer   requirement of the customers. Through these
                                         service over the many decades. Our biggest   contracts, GMMCO ensures superior machine
                                         strength is our highly committed, passionate,   performance, lower machine break downs
                                         and skilled people who are pushing boundaries   and higher machine availability.


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