Page 32 - Construction_Opportunities_August_2024

EQUIPMENT Eicher Trucks & Buses, a business unit of VE Commercial Vehicles, fleet insights, superior aftermarket services and systematic trip
TICKER TAPE
MY EICHER APP REACHES SIGNIFICANT MILESTONE OF
CONNECTING 2,75,000 EICHER TRUCKS AND BUSES
management services.
Key Benefits of the App:
has been setting benchmarks in providing a connected ecosystem
to its customers through 100% connected vehicles supported by
features to enhance your vehicle management through three
industry first uptime centre and first-of-its-kind next-generation
fleet management app, My Eicher. Successfully serving, 1,15,000 • Fleet Tracking: The app offers comprehensive tracking
key feature including live tracking, tracing the past trips and
customers across India, MyEicher now connects over 2,75,000 geo fencing. Users can monitor their vehicle’s live location
trucks and buses to Eicher’s Uptime Center. and track critical parameters such as the odometer, fuel
With three key functions including enhanced fleet management levels, DEF, and fuel efficiency (FE). The app allows for the
support, superior uptime assistance, and smart fleet solutions, sharing of current and live locations of vehicles and provides
the award winning MyEicher app acts as a centralized platform a live vehicle cluster for real-time dashboard views. My Eicher
for services addressing customer needs through their vehicle users can create custom Point-of-Interests (POI) and routes
ownership journey. The key services include in-depth fleet relevant to their business operations. After creating POIs and
health assessment, efficient fuel management, comprehensive routes, customers receive automated reports and insights
about their trips with fuel efficiency, vehicle utilization and
stoppage report.
• Aftermarket service: Users can effortlessly book service,
report breakdowns (automatically fetching the location for
connected vehicles) and stay informed about the real-time
status of their vehicle repairs.
• Uptime Management: To ensure excellent fleet health,
Eicher’s industry-first Uptime Centre tracks all the connected
vehicles 24x7 to monitor driving conditions and vehicle health.
Through its Artificial Intelligence (AI) and Machnie Learning
(ML) powered predictive diagnostics service, Eicher experts
can detect potential damage to the vehicle in its running
conditions and alert customers through call and predictive
uptime alerts via My Eicher App. Customers also receive
information about the nature of the fault, recommended
action (through videos & documents) and status of the
support issue. They can view the live vehicle cluster in real
time to track their vehicles’ health and performance.
• Fuel Management: Fuel cost is the largest expense for any
fleet operations. Hence, monitoring and optimizing fuel
expenses is critical for every transport business. The Fuel
Management feature of My Eicher allows customers to keep
track of all fuel refill and drain (pilferage) events (if any) and
any other adblue fill events for their fleet. Customers can get
the time, location and quantity of all fuel added or drained
for better transparency and reduced manual dependency.
• Fleet Insights: Fleet Insights allows users to monitor more
than 50 parameters across Vehicle Utilization, Fuel, Safety &
Driving Behaviour. It offers actionable insights through which
customers can analyze and benchmark the performance of
their vehicles as well as the drivers. The insights further help in
generating custom reports, comparing vehicle performance,
scheduling email deliveries, and setting alerts for fuel, uptime
and driving behaviour.
• Connected EV services: To monitor the charging patterns
and track EV vehicle performance, My Eicher has Charging
Management module which contains Charging Summary,
Charge & Discharge graphs along with reports consisting of
EV parameters. The customers can also check CO2 emissions
and equivalent diesel savings achieved by their EV vehicles.
• Value added service: Value-added services include other
services where the customers can exchange and buy used

32 CONSTRUCTION OPPORTUNITIES|AUGUST 2024